Ka Manaʻo o ka Lā If You Canʻt Erase, Use White Out Ka Manaʻo o ka Lā Ka Manaʻo o ka Lā Pa‘ia Developer Fails in His Promise To Reach Community How to Host A Community Meeting Ka Manaʻo o ka Lā Ka Manaʻo o ka Lā Ka Manaʻo o ka Lā Dirty Dozen Done Hawai‘i Good Ka Manaʻo o ka Lā Ka Manaʻo o ka Lā Island Air Aloha & Passwords Ka Manaʻo o ka Lā Ka Manaʻo o ka Lā Ka Mana‘o o ka Lā Ka Mana‘o o ka Lā Ka Mana‘o o ka Lā Farmers Voice Hawaii √ 2018 Election Choice Raising Maui Girl Power Gets Good Venison vs. Vegans Finding the Empowered Farmer East Maui Contested Case Hearing Final Arguments Monday Biocide Decisions for Communities Causes Political Suicide SenesTech Answers Regarding ContraPest East Maui Water Study Where’s The Beef? A&B Jeopardizes a Natural Industry STOP A&B from Stealing Water for Bt Corn Turn Green Waste Into Fuel Hawaii State Senate Hawaii Senator Phone List Straight Up Moloka‘i Good News Moʻomomi, Moloka‘i Community-Based Subsistence Fishing Area Proposal Preparing For Water Sustainable Agriculture Sensibility Ka Mana‘o o ka Lā Maui Farmers Market A&B Position Statement 2016 Maui County Shenanigans Capture National Attention Maui Activists Set Stewardship Standard Illegal Tour Operators Create Crowds East Maui Demands Veto on Special Interest Legislation HB2501 The Great Heart of Waiokane Maui Backyard Farming Swap Taro Festival Best Ever Stage for Water Rights Holy Cow, Ho‘omau! Church Still Standing Early Attendance Suggested for BF70 March 10th Meeting Maui Garden Exchange HFUU Convention Largest Ever for Growing Organization Ka Mana‘o o ka Lā Makahiki Abundance Response to Little Fire Ants (LFA) in Nahiku Ka Mana‘o o ka Lā Welcome to Farmers Voice Hawai‘i

About

Faith Ewbank, a 47-year resident of Maui, is a mother and grandmother who has testified at many Maui County and Hawaii State hearings. Her interest in island agriculture inspired her recent turn from graphic design to writing.

Island Air closes after 37 years in operation. An Island Air Dash-8 100 taxies at OOG Maui, By Bill Abbott – originally posted to Flickr, Wikipedia

I have a tumultuous relationship with my mother and her passwords. I have been a computer teacher’s assistant many times and pride myself on being a patient and friendly teacher but I admit I have lost my patience with my own mother. I usually try to laugh it off but there was this one-day that pushed me close to the edge. Enter, an Island Air employee.

Earlier this year I received a desperate phone call from mother to help re-establish an internet password. I got in the car but on my arrival my mother proudly exclaimed, I did it! I was relieved but I was curious what had made Mamasita a tech geek. Apparently while waiting for me she resorted to the old school approach, she used the phone and called for assistance.

Described by Mom as the sweetest reservationist she’s ever spoken to, a woman named ‘Fefe’ had saved Moms day. “She was so patient with me! She didn’t rush me or ridicule me, helped me reset my password, she waited for my internet to refresh until I saw confirmation, she was so nice!” Much to my pleasant surprise a stranger was now my favorite person.

Listening to Mom made me smile, all I could do was think, this poor patient reservationist. I could predict Moms questions, the delay, the getting lost and found again on the Island Air website. If I were in the room I would have surely been heckling in the background. Bless Fefe though as she saved my afternoon.

To top it off, when my Mother finally takes flight she compliments the scarf on the woman (Sabado) she sits next to and as they talk story, low and behold, they both have come to love and know Island Air reservationist Fefe. I’m still smiling, starting to laugh. This Fefe, this stranger, I love her.

As our family learned the news of Island Air closing it was inevitable, Fefe is topic of dinner talk. Poor Fefe, where will this sweetheart find employment next? I have never wondered about a stranger so humorously. Her name has become a pleasant adjective in our family when speaking of a helpful person. I’m now roaring with laughter. Fefe. This mysterious Fefe.

While I am honestly confused about air transportation issues in Hawai‘i one thing I know for sure, somebody better offer this Fefe a job at the highest entry pay possible. You will not find a larger stack of good references from satisfied Island Air customers. If anyone knows her please tell her she wins the Aloha Award and I have a part time job to offer her as my mothers password concierge.

Related links of interest:

Island Air employees job support

Maui Kahului Airport Expansion